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Sociotechnical system : ウィキペディア英語版
Sociotechnical system
Sociotechnical systems (STS) in organizational development is an approach to complex organizational work design that recognizes the interaction between people and technology in workplaces. The term also refers to the interaction between society's complex infrastructures and human behaviour. In this sense, society itself, and most of its substructures, are complex sociotechnical systems. The term sociotechnical systems was coined by Eric Trist, Ken Bamforth and Fred Emery, World War II era, based on their work with workers in English coal mines at the Tavistock Institute in London.
Sociotechnical systems pertains to theory regarding the social aspects of people and society and technical aspects of organizational structure and processes. Here, technical does not necessarily imply material technology. The focus is on procedures and related knowledge, i.e. it refers to the ancient Greek term ''logos''. "Technical" is a term used to refer to structure and a broader sense of technicalities. Sociotechnical refers to the interrelatedness of ''social'' and ''technical'' aspects of an organization or the society as a whole.〔For the latter, see the use of ''sociotechnical'' in the works of sociologist Niklas Luhmann and philosopher Günter Ropohl.〕 Sociotechnical theory therefore is about ''joint optimization'', with a shared emphasis on achievement of both excellence in technical performance and quality in people's work lives. Sociotechnical theory, as distinct from sociotechnical systems, proposes a number of different ways of achieving joint optimisation. They are usually based on designing different kinds of organisation, ones in which the relationships between socio and technical elements lead to the emergence of productivity and wellbeing.
==Overview==
Sociotechnical refers to the interrelatedness of ''social'' and ''technical'' aspects of an organization. Sociotechnical theory is founded on two main principles:
* One is that the interaction of social and technical factors creates the conditions for successful (or unsuccessful) organizational performance. This interaction consists partly of linear "cause and effect" relationships (the relationships that are normally "designed") and partly from "non-linear", complex, even unpredictable relationships (the good or bad relationships that are often unexpected). Whether designed or not, both types of interaction occur when socio and technical elements are put to work.
* The corollary of this, and the second of the two main principles, is that optimization of each aspect alone (socio or technical) tends to increase not only the quantity of unpredictable, "un-designed" relationships, but those relationships that are injurious to the system's performance.
Therefore, sociotechnical theory is about ''joint optimization'',〔Cooper, R., & Foster, M. (1971). Sociotechical systems. American Psychologist, 26, 467-474. 〕 that is, designing the social system and technical system in tandem so that they work smoothly together. Sociotechnical theory, as distinct from sociotechnical systems, proposes a number of different ways of achieving joint optimization. They are usually based on designing different kinds of organization, ones in which the relationships between socio and technical elements lead to the emergence of productivity and wellbeing, rather than the all too often case of new technology failing to meet the expectations of designers and users alike.
The scientific literature shows terms like ''sociotechnical'' all one word, or ''socio-technical'' with a hyphen, ''sociotechnical theory'', ''sociotechnical system'' and ''sociotechnical systems theory''. All of these terms appear ubiquitously but their actual meanings often remain unclear. The key term "sociotechnical" is something of a buzzword and its varied usage can be unpicked. What can be said about it, though, is that it is most often used to simply, and quite correctly, describe any kind of organization that is composed of people and technology. But, predictably, there is more to it than that.

抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)
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